This website uses cookies

Read our Privacy policy and Terms of use for more information.

In partnership with

Godzilla vs. Kong

Friends of Branded!

Happy Saturday and I hope you had a great week.

This week the Branded Team had the privilege of attending the Restaurant Leadership Conference (“RLC”) out in Phoenix, AZ and while there’s so much to share about this industry-leading event, it’s a specific collision we’re witnessing that’s the driver of this week’s Top of the Fold.

And please note, collisions can create opportunities.

As the title of this week’s edition says, this is a Clash of the Titans moment and b/c our friend and the CEO of Bite, Brandon Barton, challenged me to use a movie no older than 20 years, I can proudly say this film is from 2010 (but please don’t tell Mr. Barton, I’m really drawing inspiration from the original version of the film, which was released in 1981). 😊

There’s a strange thing happening in hospitality right now.

On one side of the table, we’ve got artificial intelligence eating the industry alive as it’s optimizing labor, marketing, ordering, and so much more. AI is delivering smarter operations, and faster decision-making.

At conferences, Schatzy and I like to play a (pretend) drinking game where we select a word or phrase and (pretend to) take a drink every time it’s spoken. If drinks were really consumed and we had selected “artificial intelligence” or “AI” as the trigger, neither of us would have made it out of Phoenix alive.

AI was a topic at RLC in virtually every panel. Respect.

It’s a most important topic and deservedly so as its spawned phases such as “AI apocalypse,” “SaaApocalypse” or “SaaSmageddon” which refers to the massive repricing of software companies (and the over $1 trillion in market value that’s vanished from the S&P North American Software Index thus far in 2026).

On the other side of the table, we’re bringing back salad bars, prime rib carts, and brands your parents took you to after Little League (I see you Chico’s Bail Bonds). 

Welcome to 2026, where the industry is sprinting into the future, by reopening the past.

For me, this battle was raging in real-time out in Phoenix.

At the panels and breakout sessions, there were deep discussions and presentations on AI, while on our podcast (in partnership with our friends at DailyPay), we had a line-up that included our friends at Quiznos and Chuck E. Cheese . Two brands that everyone knows and are being reimagined by leadership teams that are modernizing these brands and have loyal customers that are cheering them on every step of the way (and want them to win).

If you think nostalgia brands making a comeback is just a cyclical “everything old is new again” moment, you’re missing the bigger signal. This isn’t a trend, it’s a tell. 

This is a market reaction b/c as restaurants get smarter, they’re putting themselves at risk of becoming more forgettable.

AI is incredible at removing friction, but in hospitality, the love and passion a guest has for a brand is built on feelings, not friction (or the removal of it).

And in an effort NOT to bury the lead of this week’s Top of the Fold, feelings don’t scale the same way software does.

This is a battle of memory vs machine, and this is a match-up where I see memory winning. AI can tell you what a guest is likely to order, but it can’t replicate emotional equity.

Speaking on the Hangout with Neel Patel, CEO at REGO Restaurant Group (Quiznos & Taco Del Mar), I thought about my first experience at Quiznos during my freshman year at college and boy was that sandwich “Mmmm…Toasty!” (and it was also Mmmm…Tasty IYKYK)!

Chatting with Scott Drake, CEO at CEC Entertainment, I thought about a birthday party a friend hosted for his kid at Chuck E. Cheese (and how my own daughter is still asking to make a visit to the one out along the Long Island Expressway based solely on the stories I’ve told her about the joint).

My point, nostalgia is the ultimate “unscalable advantage.” You can’t algorithm your way into childhood memories, first dates or “my parents used to take me here.” AI can predict what you want, but nostalgia reminds you of who you were (and that’s an emotional ROI). 

Consumers are overwhelmed with too many brands, too many formats, and too many choices, so they default to what feels known. Nostalgia brands shortcut trust b/c they don’t need to introduce themselves (they just need to reintroduce themselves, but they need to it well).

That’s why brands like Steak and Ale, Bennigan's, and Friendly's aren’t just being revived, they’re being re-underwritten. Not necessarily just as restaurants, but as emotional infrastructure.

Let’s talk like investors for a moment and the real trade happening here.

Nostalgia brands offer something most early-stage concepts would kill for, built-in brand awareness which results in zero-to-low customer acquisition cost (b/c you already know the name). You also have embedded emotional connection (which translates to frequency of guest visits).

That’s not marketing, that’s a moat, and in a fragmented, over-saturated restaurant landscape, familiarity is a form of currency.

And this is where it gets incredibly interesting (at least to me) and where many people are getting it wrong. The title I used this week was a ruse, a head fake, and a misdirection b/c this isn’t nostalgia versus AI. It’s nostalgia b/c of AI.

The smartest operators and investors are building a barbell. Let’s go back to that “table” I mentioned above. It’s not Side A vs Side B (you don’t dine in opposition to your dinner companion; you dine with them). 

Side A is about a new tech stack and leveraging AI-driven efficiency that creates an opportunity for new unit economics.

Side B is about emotion-driven differentiation and we’re talking about legacy brands with memory-rich experiences, and familiar menus with cultural relevance.

Just like in the sport of tennis (which I don’t play), being in the middle is where you lose, and for restaurants, that’s where concepts go to die (sorry, not sorry for being so dramatic, but it’s true).

The playbook isn’t to modernize nostalgia out of existence, it’s to wrap modern infrastructure around timeless experiences.

  • Keep the signature dishes, but use AI to optimize pricing and margin.

  • Keep the brand voice, but deploy data to personalize outreach.

  • Keep the “feel,” but eliminate operational inefficiencies behind the curtain.

In other words, digitize the back-of-house, but don’t digitize the soul of the joint.

It’s my conviction that this matters more than people think b/c we’re entering a phase where restaurants are at the risk of becoming interchangeable.

If everyone has the same tools, then the differentiation shifts to what can’t be replicated, and that’s memory, that’s nostalgia, and that’s emotional connection.

Friends, operators, this is IP arbitrage hiding in plain sight.

Dormant and legacy brands aren’t being revived out of sentiment, they’re being revived b/c emotion is underpriced, and tech is overdistributed.

The winners will be the ones who realize you don’t always need to build a new brand from scratch when you can buy one that people already love, and make it work like a modern business.

Yes, AI can predict the next order, but its nostalgia that explains where the first one comes from. In a world where restaurants are getting smarter by the day, it’s the brands that remind people who they were, that might be the ones that define where the industry is actually going.

It takes a village.

Trusted TV

Get a free video for your business, then advertise on Prime Video with a $100 ad credit.

LTO: The Branded Lid

Limited run. Branded NYC path navy, teal, & yellow. Once it’s gone, it’s gone.

4x your communication output. Same quality. No burnout.

The bottleneck isn't what you want to say — it's how long it takes to type it. Wispr Flow removes the bottleneck.

Speak naturally and get polished, send-ready text for executive summaries, client updates, board recaps, investor notes, or just the 30 Slack messages you're behind on. Flow strips filler, formats numbers and lists, and preserves your tone.

Used by teams at OpenAI, Vercel, and Clay. 89% of messages sent with zero edits. Works in every app on Mac, Windows, and iPhone.

Tory Bartlett joins the conversation to unpack the rise of PopUp Bagels and what it really takes to turn a simple product into a full-blown cultural phenomenon. Drawing from an unconventional path—from washing dishes at Hooters to leading one of hospitality’s fastest-growing brands—he shares how energy, clarity, and experience became the foundation of the business.

Hiring in 8 countries shouldn't require 8 different processes

This guide from Deel breaks down how to build one global hiring system. You’ll learn about assessment frameworks that scale, how to do headcount planning across regions, and even intake processes that work everywhere. As HR pros know, hiring in one country is hard enough. So let this free global hiring guide give you the tools you need to avoid global hiring headaches.

This week’s Shoutout goes to the “Bagel Belt” and buy that I mean New York and New Jersey with its roughly 40% of all bagel shops in the US.

Let that sink in for a moment. In an industry defined by fragmentation, this is concentration and concentration creates culture, standards, and expectation. 

But here’s the twist: while the Bagel Belt owns the legacy, the rest of the country is chasing the playbook.

Bagels are having a moment. Call it nostalgia (are you catching what I’m throwing down this week?). Call it comfort carbs. Or call it what it really is, a product with unit economics that work:

  • High-margin staple

  • All-day relevance (breakfast, lunch, snack)

  • Operationally scalable

  • Customizable without complexity

Our bagel bosses at the NY State Restaurant Show

Translation: this is not just a food trend, it’s a format.

And like all great formats, it’s expanding beyond its home turf. You’re seeing artisan bagel concepts pop up in markets that historically couldn’t spell “everything bagel” correctly. Why? Because operators are realizing what New York and New Jersey have known forever, the magic isn’t just in the dough, it’s in the discipline. 

Water, technique, timing, and muscle memory. The kind of “analog excellence” that doesn’t get disrupted by tech, but gets amplified by it.

Here’s the real Shoutout, to the operators in New York and New Jersey who didn’t just build bagel shops, they built a category.

B/c in a world chasing the next big thing, sometimes the smartest move is doubling down on what already works.

AI might be writing menus, but it’s not boiling bagels, and until it does, the Bagel Belt still owns the crown (but I’m loving and enthusiastically welcoming the growth of this category across the country). 

And for avoidance of any doubt, no Schatzy, a bagel is NOT a sandwich. It can become one, but in its purest form, it’s not a sandwich, it’s a bagel.

Click here to share this week’s Shout Out with your network!

Are you tracking agent views on your docs?

AI agents already outnumber human visitors to your docs — now you can track them.

Curating the world for the millennial traveler

Stop being a tourist and start traveling like you belong. LOST iN delivers curated city secrets, cultural hotspots and under-the-radar gems straight to you.

This week’s Deal Room goes to the good people at Blackstone and Jersey Mike’s b/c if you blinked, you may have missed the hold period.

Private equity doesn’t buy sandwiches, it buys exit velocity. And right now, Jersey Mike's Subs is serving up one of the cleanest case studies in the market. 

Less than 18 months after Blackstone scooped up a majority stake in the brand at roughly an $8 billion valuation, Jersey Mike’s has confidentially filed for an IPO, with whispers of a $12 billion target and a $1 billion + raise.

That’s not a long hold, that’s a flip with fundamentals. 

This isn’t financial engineering, it’s platform optimization.

  • 3,200+ units and scaling fast

  • ~20 years of same-store sales growth

  • Franchise-heavy model = asset-light, cash-flow rich

  • New CEO with IPO muscle memory (Wingstop playbook)

This is exactly what public markets want right now, predictable growth wrapped in franchised economics.

The bigger signal, the exit window is reopening, and let’s be clear, this isn’t just about subs, it’s about timing the tape.

After a sluggish IPO environment and stalled deal activity, we’re seeing early signs of a reopening:

  • Consumer IPOs are getting done again (even if priced tight)

  • Private equity is sitting on aging assets from the 2021 vintage

  • Firms like Blackstone have been signaling a doubling of exits as markets thaw

Jersey Mike’s is stepping up to the plate early not b/c conditions are perfect, but because they’re good enough. And in this market, “good enough” equals “go time.”

What does this mean or signal for restaurant M&A? Great question. And here’s what we’re seeing.

1. Franchised brands are back in favor

If you’ve got unit economics + franchise scalability, you’re now IPO-eligible again.

2. Private equity hold periods are compressing (again)

The old 5–7-year playbook? Optional.

If growth is strong and markets cooperate, exits can happen in half the time.

3. The barbell is forming

Large, scaled franchisors means IPO candidates.

Others are consolidation targets.

Middle-market concepts without scale?

They’re not going public; they’re getting rolled up or left behind.

4. Growth > margins (for now)

Even with some earnings pressure, Jersey Mike’s is leaning into its unit growth story, and public markets are still willing to underwrite that.

This is private equity running a perfect two-step:

  • Buy a category leader.

  • Install a proven operator.

  • Accelerate growth narrative.

  • Take it public while the window is cracked.

That’s not luck. That’s choreography. 

Jersey Mike’s isn’t just going public, it’s sending a message to the market that the exit window is open, but only for brands that can scale like a franchise and perform like a public company.

Everyone else? You’re either a buyer or you’re for sale.

When it comes to Branded, thanks to Mike Manzo, the former COO at Jersey Mike’s and his appearance on the Hospitality Hangout (at RLC 2025), Schatzy now proudly claims to be from New Jersey. Schatzy said that single episode of the Hangout and the conversation about “Jersey Pride” changed everything for him.

Sinatra, Springsteen, Manzo, and Schatzy! Jersey Strong & Proud!

You can click here to share The Deal Room with your network!

We power the places people love

Find out what a POS built for restaurant and retail can do for you. Trusted by over 164,000 business locations to power their operations.

I love taking my kids to the supermarket. First, it’s something to do. Second, I like having them have a say in what we buy, and exploring new ingredients and items together. Third, I’m teaching my BOYS that shopping is not just for women. And if you happen to live near me in NJ and see 2 boys running rogue and a mom chasing them, it’s not because they are wild, but because we play our own game of “Supermarket Sweep” for fun (and pro tip… sending your kids to different aisles racing to find items cuts down your supermarket time significantly).

Last week, my older son grabbed the receipt as we were leaving. (Usually my little guy takes it and uses it for his pretend kitchen play at home.) On the way home, he noticed on the back of the receipt there was a coupon for a free croissant at his favorite local bakery! We then obviously took a detour home to redeem our coupon.

I’ve shared this before here on my POV, but I’m a total loyalty sucker! Extra points if I order on Wednesdays? I’m in. Free dessert I don’t need if I spend $5 more? Definitely. Discount for a national food holiday? Duh (and that’s taking a page out of my own playbook). Double points today only? (Are you reading my mind??)

But what do these all have in common? Every one of these loyalty rewards and points was pushed to me via text, my apps, or email. Yet an offer for a free croissant (and also free bagels, coffee, and donuts) from my local neighborhood spots has been RIGHT in front of me this entire time on my weekly supermarket trip and I didn’t even notice. Shame on me?!?

The advancement in tech within restaurants has, no doubt, been a fantastic thing. For years, restaurants were late adopters to the digital phenomenon, so to see operators embracing tech to simplify, optimize, and grow their operations is a good, no, GREAT thing. I can’t believe it’s taken THIS LONG for US restaurants to finally embrace pay at the table!!! I’m giddy every time a server walks over with a Toast handheld. (And yes, I do take a photo and send it to Kelly Esten and team.)

You can also click here to share The B List with your network!

Don’t just scroll—click! Congratulate everyone on making the B List and send some LinkedIn love their way.

Looking for a co-working space in NYC?

Join us at B Works, the hub where hospitality meets innovation. This isn’t a shared desk situation, it’s a launchpad. If you want to be around founders, operators, the people shaping hospitality, your seat is waiting.

The Insiders

Why stress follows your team into work.

Written by Melissa Hughes

Why hospitality brains think differently.

Written by Jay Ashton

Why giving creates more abundance.

Written by David Meltzer

Give Customers More

Give your multi-location business a unified entertainment experience with the best in entertainment. DIRECTV FOR BUSINESS National Accounts offers entertainment packages that support multi-unit business.

@sandwich.safari

Fashionably Late or Just... Late? Schatzy waited 30 minutes for the European kid to show up — only to be roasted for his Hermes cheetah-pr... See more

The # 1 Hospitality Podcast

Bold, hilarious, and insight-packed conversations with the power players redefining hospitality. From hot trends and tech breakthroughs to behind-the-scenes stories, no topic is off the table.

That’s it for today!

See you next week, same bat-time, same bat-channel.

It takes a village!

Jimmy Frischling

Branded Hospitality

235 Park Ave South, 4th Fl | New York, NY 10003

Branded Hospitality is a foodservice growth platform with three integrated business lines—Ventures, Solutions, and Media. We invest in innovative tech and emerging brands, provide expert advisory and capital strategies, and amplify visibility through podcasts, newsletters, social, and events—creating a powerful flywheel that drives growth, brand strength, and lasting success.

Looking to get in front of 400,000+ hospitality movers and shakers? Dive into our media kit and see how we can help amplify your brand.

1  

Keep Reading