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The Insiders
by Bite

Hybrid Service Training: How Smart Operators Turn Kiosks Into a Team Asset

Feb 20, 2026

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6 min read

Hybrid Service Training: How Smart Operators Turn Kiosks Into a Team Asset

When Complaints Go Public, Pressure Moves Inside

Feb 19, 2026

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6 min read

When Complaints Go Public, Pressure Moves Inside

Team or Family?

Feb 19, 2026

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12 min read

Team or Family?

ESG Is Dead, but the Sequel is Very Much Alive

Feb 21, 2026

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26 min read

ESG Is Dead, but the Sequel is Very Much Alive

Plus: A hospitality pro on what it takes to grow a billion-dollar fast-casual brand.

Jimmy Frischling
Jimmy Frischling

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Latest Editions
by B Works

Saint Valentine

Feb 14, 2026

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24 min read

Saint Valentine

Where’s the Beef?

Feb 7, 2026

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22 min read

Where’s the Beef?

It's the Data

Jan 31, 2026

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22 min read

It's the Data

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