Industry Insights

ALL OF MY NOTES: The Restaurant Marketing Workshop 2026 Takeaways

"We literally just talked about this!"

Every restaurant manager has said it. Neuroscience explains why employees forget...and what to do about it.

Why Candidates Are Dropping Off Before Completing Applications

The Love Language of Time

Your Guests Don’t Remember What You Think They Remember

Hospitality Is emotional memory. Every interaction shapes the story the guest shares with others.

The Burden of the Early Adopter

A survival guide for hospitality operators trying to figure out which AI tools are revolutionary... and which ones are just PowerPoints with trust issue

The Biggest Takeaways From the National Restaurant Association Show 2026

BIGGEST TAKEAWAYS: THE MARKETING EXECUTIVES GROUP (MEG) 2026

The Psychology of Marketing

Is Claude Disappointed in Me?

(wait, it doesn’t have feelings)

The Cost of Consistency No One Warned You About

What QSR operators get wrong about turnover and the brain science that actually fixes it.

My Survival Guide for MEG + The National Restaurant Association Show

Belief Patterns: The Hidden Architecture of Our Lives

Voice AI Is Learning the Oldest Trick in Human History: Becoming Familiar

Where AI, hospitality, loyalty, and human behavior collide to shape the next generation of restaurant experience.

The Science of Social Proof: A Powerful Sales Tool

Why Guests Follow the Crowd (Even When Think They Don’t)

Marketing from a Vending Machine

The 6 Non-Negotiables of Top Performers

The $60 Steak Secret: How One Menu Item Can Lift Everything Around It

Your most expensive dish might be your most powerful marketing tool — even if it never leaves the kitchen.

The Hospitality Industry Isn’t Behind on AI. It’s About to Split in Half.

The real AI revolution in hospitality isn’t automation. It’s operational clarity.

If You’re Serious About Restaurant Marketing, Read This

The Greatest Interference to Our Potential

The Neuroscience of Hyper-Targeted Marketing

Why your guest's brain decides before your message does.

2 Powerful AI Frameworks to Start Using in Your Restaurant Today

AI and Layoffs: The Gap Between the Narrative and the Numbers

AI isn’t replacing people, it's rewriting the story we tell about why they’re gone.

The Infinite Loop: Give More, Experience More