Industry Insights

ChatGPT Can Run Your Social Media Like a $2,000 a Month Manager If ...

Transformational Storytelling

The Best Ideas Live Inside the Box

The greatest competitive advantage isn't having more options. It's making better use of the ones you already have.

Table for One

Solo dining is up 23 percent. Most restaurants still treat it like a problem to be seated.

I Did the Research. Here’s What’s Driving Restaurant Traffic in Q3

Truths That Accelerate Our Potential

Ozempic is Killing Your Profits

You have heard some version of that at every industry panel for two years now. It's wrong.

Stop Drifting. Start Living.

The Restaurant Trade Shows Worth Your Time This Fall

Building a Better Table

Why the Prosper Company's mission matters to us.

Nobody Said Goodbye

The send-off is your final touchpoint, and one of the most influential. Most restaurants still treat it like an afterthought.

The Relationship Advantage

Why human connection will always outperform artificial intelligence.

The Price Isn't the Problem

The neuroscience of why guests decide whether a meal was worth the money long before they see the check.

The Man Who Sold His Saddle

How Tim Gannon's appetite for adventure shaped one of America's most beloved restaurant brands.

How to Get AI Totally Wrong, According to My Dad’s Handyman

Rewrite Our Story, Rewrite Our Life

I Stopped Making This Restaurant Marketing Mistake. Here's How You Can Generate $300K Too.

The Tip That Changes Everything

One of hospitality's most famous studies reveals why the smallest gesture at the end of the meal can have the biggest impact on guest loyalty.

How Our Thinking Shapes Our Outcomes

Most Restaurants Get this Wrong

Guests don't hate long waits. They hate wondering why they're waiting.

People Don't Clock Out From Life

Why the Best Restaurant Leaders Invest in People Before They Need Them

Building a Brand Identity That People Remember

Blame It on the Rain

The Hidden Science Behind Bad Weather and Guest Experience

🤖 I Still Kinda Feel Behind on AI, So I Asked an Expert

Culture Doesn't Self-Correct

Why Great Restaurant Leaders Build People Before Pressure Reveals the Gaps