Archive

The Burden of the Early Adopter

A survival guide for hospitality operators trying to figure out which AI tools are revolutionary... and which ones are just PowerPoints with trust issue

The Nice Guys

Plus: How Chuck E. Cheese is evolving for a new generation of consumers.

The Biggest Takeaways From the National Restaurant Association Show 2026

BIGGEST TAKEAWAYS: THE MARKETING EXECUTIVES GROUP (MEG) 2026

The Psychology of Marketing

Is Claude Disappointed in Me?

(wait, it doesn’t have feelings)

The Cost of Consistency No One Warned You About

What QSR operators get wrong about turnover and the brain science that actually fixes it.